Privacy Policy

Information you provide. Name, business email, company or organization, role, phone number, website address, project details, goals and challenges, budget range, timeline, message content, meeting preferences and time zone, and anything else you choose to send us through a form, email or scheduled conversation.

Information collected automatically. IP address, device and browser type, operating system, pages viewed, referring URLs, approximate location derived from IP, and interaction data such as clicks and time on page.

Cookies and similar technologies. First-party cookies, and — where enabled and permitted — analytics and advertising technologies. See our Cookie Policy.

Client engagement information. Business contact details, account access credentials or delegated access you choose to grant, campaign data, content and materials, and platform reporting data associated with an engagement.

We do not knowingly collect information from children under 16 and do not direct the Sites to children.

• To respond to inquiries and provide requested information
• To schedule, confirm, remind about, reschedule and cancel meetings
• To deliver, support and improve our services and deliverables
• To operate, secure, maintain and improve the Sites
• To measure marketing performance and understand site usage
• To send transactional messages relating to your request or engagement
• To send business communications where permitted, with an opt-out in each commercial message
• To meet legal, tax, accounting and recordkeeping obligations
• To detect, prevent and respond to fraud, abuse and security incidents

Where the UK GDPR or EU GDPR applies, we process personal data on the basis of (a) performance of a contract or steps prior to entering a contract; (b) legitimate interests in operating, securing and improving our business, balanced against your rights; (c) your consent, for non-essential cookies and any optional marketing; and (d) compliance with legal obligations. Where transfers outside the UK/EEA occur, we rely on appropriate safeguards such as the Standard Contractual Clauses or the UK Addendum. You may withdraw consent at any time.

We do not sell personal information for money. We may share information as follows:

• Service providers. Hosting and edge infrastructure, our backend and database platform, email delivery, scheduling, analytics, advertising platforms, CRM, AI providers, security services and professional advisors, each acting on our behalf under contract.
• Client engagements. Where we work on a client's behalf, information may be processed within that client's own platforms and accounts under that client's privacy practices.
• Legal and safety. When required by law, subpoena, or valid legal process, or to protect rights, safety, property, or investigate fraud or security issues.
• Business transfers. In connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.

Depending on the advertising technologies enabled and your consent choices, certain cookie- or identifier-based activity may be considered "sharing" for cross-context behavioral advertising or "targeted advertising" under some U.S. state privacy laws. You can opt out at any time using the "Your Privacy Choices" link in the footer, and we honor Global Privacy Control (GPC) browser signals as a valid opt-out.

We keep information only as long as needed for the purposes described above, and then delete or de-identify it. Meeting and booking records are generally retained for up to 24 months, general inquiries for up to 24 months, client engagement records for the duration of the engagement plus the period required for legal, tax and accounting purposes, and website analytics for up to 26 months. Longer retention may apply where required by law or to resolve a dispute.

We use administrative, technical and organizational safeguards appropriate to the sensitivity of the information we handle, including encryption in transit, access controls and limiting access to personnel with a need to know. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on where you live, you may have the right to request access to the personal information we hold about you, correction of inaccurate information, deletion, a portable copy, information about how we process it, opt-out of sale, sharing or targeted advertising, and to appeal a decision about your request. We will not discriminate against you for exercising these rights.

To make a request, email connect@marketclimbconsulting.com with the nature of your request. We may need to verify your identity, and we may ask for information reasonably necessary to do so. An authorized agent may submit a request on your behalf with proof of authorization. We respond within the timeframes required by applicable law.

If you are in the UK or EEA, you may also lodge a complaint with your local data protection authority.

You can manage cookie categories at any time through the "Cookie Settings" link in the footer, and through your browser settings. Advertising and analytics technologies are off by default until you choose to allow them where consent is required, and are disabled automatically when we detect a Global Privacy Control signal. See our Cookie Policy for details.

We may use AI tools to assist in drafting, research and analysis. Output is reviewed by a person before it is used, and we do not use AI to make automated decisions about you that produce legal or similarly significant effects. We do not permit third-party AI vendors to use client confidential information or nonpublic personal information to train their foundation models.

The Sites may link to third-party websites and platforms we do not control. Their privacy practices are governed by their own policies, and we encourage you to review them.

We may update this Policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be reflected by updating that date.

Privacy questions and requests: connect@marketclimbconsulting.com. See also our Terms & Conditions, Cookie Policy, Marketing & Advertising Disclosures and Accessibility Statement.