Privacy Policy

• Information you provide: name, work email, organization, role, and any details you submit through our booking form, email, or other communications.
• Automatically collected: IP address, browser type, device information, pages viewed, referring URLs, and interaction events, collected through cookies, pixels, SDKs, and local/session storage. See our Cookie Policy.
• Sensitive personal information: we do not knowingly collect Social Security numbers, financial account credentials, precise geolocation, biometric data, or health information through this site.

• To respond to inquiries and schedule consultations.
• To provide, improve, secure, and market our services.
• To send transactional communications (booking confirmations, reminders, reschedule/cancel notices).
• To analyze site usage and maintain security and fraud prevention.
• To comply with legal obligations and enforce our Terms.

If you are in the UK or EEA, we process personal data on the following bases: performance of a contract (responding to your booking or inquiry); our legitimate interests in operating, securing, and marketing our services in a proportionate way; your consent (where required, e.g., non-essential cookies and marketing); and compliance with legal obligations.

We do not sell your personal information, and we do not "share" it for cross-context behavioral advertising as those terms are defined by the CCPA/CPRA. We share personal information only with:

• Service providers / processors that support our operations under confidentiality obligations, including categories such as email delivery and transactional notifications, calendar and scheduling, website hosting and edge infrastructure, database and backend platforms, and analytics.
• Professional advisors such as legal and accounting counsel under duties of confidentiality.
• Authorities when required by law, legal process, or to protect rights, safety, or property.
• A successor in connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.

Any third-party AI tools used in an engagement are governed by the applicable SOW and their own terms. We do not permit third-party AI vendors to use client confidential information to train their foundation models.

We do not use your personal information for solely automated decisions that produce legal or similarly significant effects about you.

Depending on your state of residence (including California, Virginia, Colorado, Connecticut, Texas, Oregon, Montana, and other states with comprehensive privacy laws), you may have the right to:

• Know or access the personal information we hold about you.
• Correct inaccurate personal information.
• Delete personal information, subject to legal exceptions.
• Obtain a portable copy of your personal information.
• Opt out of sale, "sharing" for cross-context behavioral advertising, and certain profiling.
• Appeal a denial of your request (VA, CO, CT and similar states).
• Be free from discrimination for exercising these rights.

To exercise these rights, contact connect@marketclimbconsulting.com. We will verify your request using information reasonably available to us. An authorized agent may submit a request with proof of authorization. We honor Global Privacy Control (GPC) browser signals as a valid opt-out of "sharing" where applicable. If we cannot resolve your concern, you may contact the U.S. Federal Trade Commission or your state Attorney General.

If you are in the UK or EEA, you have the rights of access, rectification, erasure, restriction, portability, and objection under the UK GDPR / EU GDPR, and the right to lodge a complaint with your supervisory authority (in the UK, the Information Commissioner's Office).

We may send occasional marketing emails to business contacts. Every marketing email includes an unsubscribe link, and you can also opt out any time by emailing connect@marketclimbconsulting.com. Transactional emails (such as booking confirmations and reminders) are not marketing and are not covered by unsubscribe requests.

We are based in the United States and our service providers may process personal information in the U.S. or other countries. Where required, we rely on appropriate safeguards such as the EU/UK Standard Contractual Clauses.

• Booking records: up to 24 months after the meeting date, unless a longer period is required by law or to defend claims.
• Email correspondence: up to 36 months.
• Analytics data: the default retention configured with our analytics provider (typically up to 26 months).
• Engagement records: as required by the applicable SOW, our professional obligations, and applicable law.

We use reasonable administrative and technical safeguards to protect personal information. No method of transmission over the internet or method of electronic storage is completely secure. In the event of a personal data breach affecting your information, we will notify you and applicable regulators as required by law.

Because there is no consistent industry standard for Do Not Track browser signals, we do not currently respond to them. We do honor Global Privacy Control (GPC) as described above.

This site is intended for business audiences and is not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

We may update this Policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be indicated by updating that date; your continued use of the site after changes take effect constitutes acceptance.

Market Climb Consulting, LLC — questions about this Policy or to exercise your rights: connect@marketclimbconsulting.com. A physical mailing address is available on request. See also our Terms & Conditions, Cookie Policy, and Marketing & Advertising Disclosures.